Payment Method & Policy

1. Nature of Voluntary Seva

All financial contributions processed through jagadhatripujashala.com and krishnagarjagadhatripuja.com are 100% voluntary spiritual contributions (Daan & Seva). We do not sell commercial products, merchandise, or tickets.

Contributions received from devotees, cultural patrons, and well-wishers are deployed directly to maintain dedicated cloud infrastructure, high-speed CDN bandwidth during peak festival traffic, GIS route mapping for 32+ pandals, and the ongoing digital preservation of Krishnagar's 260+ years of Shakta heritage.

2. Official Accepted Payment Modes

Devotees can offer voluntary seva through direct, secure, and officially verified Indian banking channels:

3. Transaction Acknowledgments & Digital Receipts

Upon successfully submitting your seva form on our Donation Desk:

• An automated, unique acknowledgment reference number (e.g. DON-20261016-XXXXX) is instantly generated.
• Devotees receive a digital confirmation record via email.
• A formal digital acknowledgment certificate can be requested through our WhatsApp coordination desk at +91 9434484993.

4. Cancellation & Refund Policy

Because contributions are voluntary spiritual offerings (Seva) immediately allocated towards real-time server bandwidth and technical operations for the festival, voluntary donations are generally non-refundable once processed.

Exceptions for Erroneous or Duplicate Deductions: If a technical error causes a duplicate deduction or you inadvertently entered an unintended amount, please notify our accounts coordination desk within 7 days of the transaction date with your bank UTR number. Upon verification with our banking partner (State Bank of India), verified duplicate sums will be refunded to the originating source account within 5 to 7 working days.

5. Payment Security & Data Integrity

We maintain strict data security protocols in compliance with Reserve Bank of India (RBI) directives:

• We do not collect, process, or store sensitive credit/debit card numbers, CVV codes, or UPI security MPINs.
• All payments occur directly through the payer's own banking application or authorized UPI interface.
• All financial records and registry audits are managed under the supervision of City Light InfoTech Technologies (ISO 9001:2015 Certified).

6. Seva Desk & Payment Assistance

For any questions regarding bank wire instructions, payment confirmations, or digital receipts, please contact our seva coordination team: